On the indexed Internet, there are more than 4.5 billion pages. Finding the most relevant content can be akin to finding a needle in a hay galaxy. “It’s not information overload. It’s filter failure,” says writer and futurist Clay Shirky. Google obviously helps find...

I cannot think of a digital workplace tool, since SharePoint, that has received so much attention and ink as Slack. It’s very popular, widespread and extremely hip, particularly with the media and technology pundits. Even Vanity Fair has dedicated some of its...

The search engine sucks!” is the single-most common complaints we hear from employees (regardless of company and industry). Naturally, most immediately blame the search engine. They should blame themselves. "It was the number one thing that our associates (employees)...

Death is coming to SharePoint 2010. Mainstream Support from Microsoft SharePoint ended nearly two years ago. More importantly, Extended Support will end in just three years. Once that happens, Microsoft will no longer provide security updates or non-security hotfix...

Denmark’s premier intranet community and conference organizer, IntraTeam (arguably the World’s most active and advanced, certainly per capita) has launched an Intranet/Digital Workplace Self Assessment Benchmark. In truth, the tool has been around since 2005 and used...

Great intranets are not built from the bottom-up; they are not populist, user-driven systems. The content can be, but the success of the intranet begins and ends in the executive suite, not the cafeteria. Employees should be at the center of the user experience, and...

The social intranet has been quietly evolving. And counter to the predictions of some who dismiss the phenom as merely a fad (one naive "intranet consultant" decried it as a fad at a New York conference, to my face), social is becoming more and more pervasive. Most...

The average intranet is pathetic; it suffers from poor technology, awful, out-dated content, poor engagement, a terrible search engine, non-existent content governance, and a pathetic user experience that looks like a web brochure from the 1990s, or a screen full of...

Intranet governance details the ownership model (who owns and manages it), and the rules for creating pages and content (roles and responsibilities, and policies); SharePoint intranet governance is really no different than the standard intranet governance model,...