A CMS can be expensive: usually more than $100

“The Long Neck is where the business case of your websites lies. It is the small, crucial set of tasks and content that your customers really come to your website for,” writes Gerry McGovern in Do you know your long neck? “Intranet or public website, government or commercial-every website has a Long Neck. It is [...]

(TORONTO, ON) It seems that nearly every company I talk to is in some form of

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Managing content online content continues to be one of the top issues dogging intranet managers. Employee complaints about not being able to find certain information continues to be a top complaint followed closely by those about content quality.   Quality comes from good writing and management (i.e. cataloging, storing, tagging, etc.). Even the best communicators [...]

At one time, in the late 90s, IBM had 10,000+ intranet sites. No, not pages, 10-THOUSAND intranet sites (representing millions of pages). I call that gross intranet sprawl.   What

Despite the fractured and disparate marketplace for content management systems (CMSs), my colleague James Robertson in Australia does not necessarily believe a market consolidation is coming (despite the thousands of vendors). In his most recent column, Will the CMS market crystalise rather than consolidate?, James surmises that crystallization will happen rather than consolidation.

One of the keys to success for retailers such as Dell and Wal-Mart is inventory control. Knowing what inventory or products they have, how much of it, and how it relates to customer demand (e.g. what are they buys, when will it run out, how much do we need to order).   Your intranet or [...]

Mike Pastore, editor of the Intranet Journal, has written an interesting analysis on the evolution of paid content and syndication in For Paid Content, the Times They Are a Changin'