It’s difficult study leading intranets without firsthand access to someone else’s intranet. However, our recent webinar, The Best Intranets from the Intranet Global Forum (with Kurt Sorensen, and myself), was a chance for a wide audience (300 organizations worldwide) to see how some of the very best intranets look, operate and achieve success. Great case [...]

A team of more than 40 IBM consultants have undertaken a massive redesign of IBM’s web properties: a galactic redesign that includes both the external website and internal intranet. The core objective: a Single design system that converges the intranet (W3) and Internet standards, incorporates reusable design patterns and evolves the design system through collaboration. [...]

Hey, why reinvent the wheel when you can cherry-pick from the very best? Here are the full slides and screenshot examples from my recent webinar, Learning from the very best websites. Learning from the Best of-the-Best Websites march2011 View more presentations from Prescient Digital Media Also read: Creating a Business Case for a better website [...]

Last year at this time, I first defined “social intranet” in a white paper,  The Social Intranet: An intranet that features multiple social media tools for most or all employees to use as collaboration vehicles for sharing knowledge with other employees. A social intranet may feature blogs, wikis, discussion forums, social networking, or a combination [...]

No one said it was going to be easy. The intranet is not a website. On an intranet, design is a secondary consideration – unless it’s bad and then you’ll learn how important it really is. Oh, the whining about the design… at your organization, it probably rivals the whining about the search engine. Yes, [...]

“Toby, I just wanted to phone you and thank you for your article on Employees demand a clean home page, no scrolling,” says John, an intranet manager with a very large, prominent government organization. “It’s what I’ve been saying all along… but they (some executive types) won’t listen!” The problem with designers, not all designers, [...]

(SAN ANTONIO, TX) Your employees demand a clean, white home page, with absolutely no scrolling. This is a fact, supported by dozens of employee focus groups, at dozens of leading, and medium size organizations in North America. I’ve heard the argument too many times, by too many pundits and design and usability experts, that there [...]

This is the story of a very profitable, successful, large enterprise that spent over $2 million on their intranet. When the intranet launched, it crashed in seconds. It has never gone live again (more than a year later).Leaving an intranet design to the whim of a designer, a creative agency or any individual not working [...]

The choir has been singing for some time. Though most executives haven't bought into the gospel, they've heard the message and are beginning to take notice: the intranet is a valuable asset. According to Jane McConnell's annual Global Intranet Trends 2009 report, c-level executives now participate on the intranet steering committees of half of the [...]