Who should own the intranet? Communications? IT? HR? All of them? You may be shocked to learn that many companies don’t know the answer; in fact, many organizations can’t clearly answer with any confidence whom is the present intranet owner. Gone are the days where a single IT geek creates an intranet on a server [...]

“Intranet managers are forming large communities using external social media, getting support from peers around the world and gaining visibility for their roles and work,” says Jane McConnell in her annual Global Intranet Trends (2010) report. In fact, this growing community, spurred by social media, is one of the most prominent findings outlined in the [...]

As is the case with most websites or intranets it is simply impossible to achieve any long-lasting success without a clearly defined ownership and management structure. Intranet governance provides clarity and rules: namely the titles, roles and responsibilities of its owners, managers, stakeholders and contributors. However, at the heart of a successful model, is a [...]

In many ways, websites and intranets are like telephone systems – they assist us in accomplishing mission-critical work all the time but their true value is rarely measured. ———————————————————————————————————————————- Register for the free webinar: Intranet Governance (Wed, 12pm EDT) ———————————————————————————————————————————- Most people and organizations inherently know and understand the value of the telephone and don’t [...]

An intranet or website is more than a project or a piece of technology; it’s a mission-critical business system and a significant investment that requires proper planning.   Many intranets begin without a plan; many are redesigned without a plan. An intranet is far too expensive to leave to guess work, intuition, or a single-minded [...]

Like any business, an intranet without a strategy is an intranet looking to die. Although an over-arching business strategy should be highly complex that takes into account many external factors and variables (e.g. competitive assessment), an intranet strategy is not as complex nor time-consuming. An intranet

Planning For Sharepoint Success View more presentations from Toby Ward. Technorati Profile

Like the content of your website or intranet, planning and governance is technology agnostic; whether its SharePoint or another portal or content management platform, the necessity for and the approach to governance is the same. Given its technology neutral status in the realm of website and intranet evolution this module on planning and governance is [...]

(TEL AVIV, Israel) I once asked an intranet manager if they had a defined intranet strategy. His response was to say