2007 Global Intranets Survey

Every intranet should have a business case; a justification for being, including metrics that prove its worth. Along with user satisfaction, traffic metrics, and ROI, benchmarking information (what others are doing) is also important to know.   For the best possible data, the 2007 Global Intranets Survey (hosted and conducted by Jane McConnell) needs your […]

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Low-tech, high-value intranet

The 1980s and 1990s were tough times for British Airways. The new millennium was not kind either when in the wake of the 9/11 terrorist attacks, some analysts began to wonder if BA would survive at all and talked openly about bankruptcy for more than one airline.   Since 2002, the company has re-engineered an […]

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Converting paper forms to intranet forms

Despite the advances in technology and the potentially massive benefits and impressive ROI accrued from converting paper-based forms to online submission, many intranets still host a majority of their forms in MS-Word and PDF.   James Robertson writes in Automating three types of forms that

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Intranet is key to good HR

The value of a really good intranet is considerable and immense. While usage, ROI, and employee satisfaction are typical and traditional performance measure for the intranet, the intranet is also leading to improved retention and job satisfaction.   At HCL Technologies, the intranet is a key component of its employee retention program (see Employees first` […]

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