Social business has been one of the hottest, most over-used ‘social’ buzzwords since enterprise 2.0. Yet aside from the usual leaders such as Cisco, IBM and Verizon, and a handful of other exceptions,few businesses are true social businesses. And there are more social media consultants – or social business consultants – than there are Starbucks [...]

Social media continues its’ persistent march across the firewall and into the day-to-day lives of intranet users, but executives and employees alike are less than thrilled with the end results. In fact, the initial overall rating on internal employee-only social media (intranet 2.0) is middling at best. READ AND DOWNLOAD THE SOCIAL INTRANET WHITE PAPER [...]

Social media tools on the corporate intranet (intranet 2.0) became mainstream nearly two years ago.  Preliminary results from The Social Intranet Survey (open now, prepared by Prescient Digital Media and sponsored by IABC) show that about two-thirds of organizations have at least one social media tool on their intranet. Shockingly, there are some pundits that [...]

SharePoint offers so many services, so many bells and whistles, it is a mile wide… but only an inch deep (possibly a foot deep). SharePoint is such an effective, all-encompassing, basic solution for so many challenges and opportunities that the bulk of the services, without expensive customization, leave much to be desired – the basics [...]

Luddites are frequently overused as consummate examples when contrasting technophobes of the past with those of today. I prefer more timely and recent comparisons than those textile artisans of the early 1800s because there there are more obvious and laughable, modern-day comparisons to today’s technophobes. Famed negotiator Herb Cohen went to work for GM in [...]

As important as the intranet has become, it will never replace face-to-face communications. Building the bridge between the two is social communications. Effective employee communications requires an integrated strategy with an effective arsenal of communication vehicles and tactics – and both the intranet & social media should figure prominently. Learn more and see the case [...]

Last year at this time, I first defined “social intranet” in a white paper,  The Social Intranet: An intranet that features multiple social media tools for most or all employees to use as collaboration vehicles for sharing knowledge with other employees. A social intranet may feature blogs, wikis, discussion forums, social networking, or a combination [...]

The vast majority of organizations that have implemented social media tools on their intranet (intranet 2.0 tools) have done so at little or no cost (or simply activated bundled tools that came with SharePoint or another CMS or portal solution). There are dozens of free license, open source solutions that can be downloaded for free, [...]

Intranet 2.0 is cheap. It's so cheap that small organizations, non-profits, miserly Fortune 500 types, and even cash-strapped communications departments can afford it. The results may not always be spectacular, but the cost of entry is rather cheap.   Final results from the the Intranet 2.0 Global Study (525 organizations of all sizes from across [...]

I’m quite certain that no one has outstripped by voracious capacity to write about intranet governance, but at the risk of repeating myself, here’s another recommendation: social intranets need governance too.   Duh.   Actually, if you already have a governance model in place, and a social media policy, then your work is likely done. [...]