Improving Intranet Search

Improving Intranet Search

The search engine sucks!” is the single-most common complaints we hear from employees (regardless of company and industry). Naturally, most immediately blame the search engine. They should blame themselves. “It was the number one thing that our associates (employees) said needed to be improved,” says Karen Downs, Intranet Program Manager for H&R Block. Ten years […]

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SharePoint 2010 is Dead

SharePoint 2010 is Dead

Death is coming to SharePoint 2010. Mainstream Support from Microsoft SharePoint ended nearly two years ago. More importantly, Extended Support will end in just three years. Once that happens, Microsoft will no longer provide security updates or non-security hotfix support, honor warranty claims or offer paid extended support Suffice to say, you need to get […]

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Intranet benchmarking

Intranet benchmarking

Denmark’s premier intranet community and conference organizer, IntraTeam (arguably the World’s most active and advanced, certainly per capita) has launched an Intranet/Digital Workplace Self Assessment Benchmark. In truth, the tool has been around since 2005 and used to evaluate the competitors to the Danish IntranetPrize, awarded at the their annual IntraTeam Event conference. The Assessment […]

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The Critical Intranet Governance Partnership: IT & Communications

The Critical Intranet Governance Partnership: IT & Communications

The intranet flounders, if not fails, when there is no clear ownership, or governance. Show me a successful intranet, and I guarantee it has a great owner, supported by clear intranet governance. Intranet governance details the ownership model, and the roles and responsibilities for anyone who contributes to the intranet. More often than not, the business […]

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