(AARHUS, DENMARK)

The world

The start of a new year brings a lot of predictions

Middle managers spend more than a quarter of their time searching for information necessary to their jobs, and when they do find it, it is often wrong, according to results of an Accenture study.   The proliferation of different information sources within organizations was revealed by the survey as the most important reason why managing [...]

Jakob Nielsen is a smart guy. The godfather of web usability knows his stuff. You only need to read his column (www.useit.com) to know that he knows he

Intranet managers and consultants are the consummate knowledge workers. And as Francis Bacon has screamed to us from over the ages, knowledge is power!   In particular, an intranet manager needs to intimately know:  

Building and maintaining a site map or site index is, like on-site Search, fixing the symptom and not addressing the true problem,

Most of us are very familiar with the frequent even natural tension between communications, marketing and IT. Techies see the world far differently than communicators or marketers. The common denominator for these groups must be the user. In The Enterprise User Experience

Despite the advances in technology and the cries and demands for more and better quality, portal solutions

Nielsen Norman Group has launched another intranet report ranking what it says are the