Truth be told, a successful social intranet is remarkably similar to an intranet. Not unlike like the high-performance sports car to the family car, a high-performance social intranet resembles the corporate, family intranet at first glance… but only when it’s not performing to expectations. A flourishing social intranet needs many of the requisites of a [...]

Intranet 2.0 is a label used loosely to describe the application and adoption of Web 2.0 or social media technology behind the corporate firewall. In short, it’s Web 2.0 but on the corporate intranet. The intranet 2.0 label has largely faded to black, and has been replaced by the more fashionable label, the social intranet. [...]

Let’s face it, Intranet 1.0 kind of…. well, it sucked. As I wander the halls of clients and talk with employees in focus groups and workshops, I’ve yet to hear, “Wow, remember that first intranet we had… that rocked. Good times.” Yeah, Intranet 1.0 really sucked. Intranet 2.0 is the promise of something so much [...]

Any time I write about or discuss SharePoint and I dare mention any of its weaknesses instead of focusing solely on its strengths some SharePoint zealot suffers great indignation at my gall for criticizing the ultimate, perfect technology. (Sarcasm: /ˈsɑr kæz əm/ Noun. 1. harsh or bitter derision or irony. 2. a sharply ironical taunt; [...]

It’s difficult study leading intranets without firsthand access to someone else’s intranet. However, our recent webinar, The Best Intranets from the Intranet Global Forum (with Kurt Sorensen, and myself), was a chance for a wide audience (300 organizations worldwide) to see how some of the very best intranets look, operate and achieve success. Great case [...]

There’s a lot to learn from the best: what to do, what not to do, and how to do it. So goes the old proverb: You are doing your best only when you are trying to improve what you are doing. Amongst the very best, elite intranets on the planet were on showcase at the [...]

A team of more than 40 IBM consultants have undertaken a massive redesign of IBM’s web properties: a galactic redesign that includes both the external website and internal intranet. The core objective: a Single design system that converges the intranet (W3) and Internet standards, incorporates reusable design patterns and evolves the design system through collaboration. [...]

Social business has been one of the hottest, most over-used ‘social’ buzzwords since enterprise 2.0. Yet aside from the usual leaders such as Cisco, IBM and Verizon, and a handful of other exceptions,few businesses are true social businesses. And there are more social media consultants – or social business consultants – than there are Starbucks [...]

SharePoint offers so many services, so many bells and whistles, it is a mile wide… but only an inch deep (possibly a foot deep). SharePoint is such an effective, all-encompassing, basic solution for so many challenges and opportunities that the bulk of the services, without expensive customization, leave much to be desired – the basics [...]

Social media is now present on just about every big and medium-size corporate intranet. Though most deployments are minimal, if not pure pilots, and are usually not done with much planning or change management. It’s no surprise then that most executives (senior management) still need to be sold the value of social media on the [...]