Executives are killing the intranet

The average intranet is pathetic; it suffers from poor technology, awful, out-dated content, poor engagement, a terrible search engine, non-existent content governance, and a pathetic user experience that looks like a web brochure from the 1990s, or a screen full of...
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SharePoint Intranet Governance

Intranet governance details the ownership model (who owns and manages it), and the rules for creating pages and content (roles and responsibilities, and policies); SharePoint intranet governance is really no different than the standard intranet governance model,...
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Intranet crisis: IBM eliminates remote workers

According to various reports, IBM is eliminating remote workers in marketing, engineering, and other roles. The Register details some of IBM's plans in Big blues: IBM's remote-worker crackdown is company-wide, including its engineers. In the US, those that don't...
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The Critical Intranet Governance Partnership: IT & Communications

The intranet flounders, if not fails, when there is no clear ownership, or governance. Show me a successful intranet, and I guarantee it has a great owner, supported by clear intranet governance. Intranet governance details the ownership model, and the roles and...
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Twitter rendered useless

An explosive start that even surpassed Facebook's stratospheric launch; highly-used by an incredibly engaged audience; simple, and free. What potential... spoiled. Twitter has become a nearly useless tool, overrun by chatter and incoherent missives of daily nonsense,...
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Seismic changes to intranet technology sector

Seismic changes are afoot in the intranet content management space. The intranet technology platform solutions industry has been consolidating furiously in recent years. One of the biggest acquisitions was just announced. Enterprise content management technology...
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The Best Intranets – Audience Q&A

The best intranets are all different: they look different, they run on different technology stacks, and they have different content, people and processes. However, there are some common ingredients that are common in each. In November, we hosted a very well-attended...
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Social intranet drives employee productivity

Employees may waste too much time on the intranet; social media wastes time; the Internet is a productivity drain. These are common refrains and concerns expressed by many executives, albeit the less educated ones, generally of an older generation, nearing or past...
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Intranet Design: The Very Best Intranets and Digital Workplaces

What makes a great intranet one of the best? In short, a lot. It requires a tremendous amount of intelligent work, planning, investment, and highly engaged executives and employees. But like an exceptional human being (insert your own election joke), none is perfect....
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Intranet Radio at IBM

Despite its technology prowess, IBM has added an old medium to its impressive employee digital workplace to engage employees: radio. Can radio enhance intranet design? IBM Community Radio is the new intranet radio station for IBMers worldwide, broadcast from Austin,...

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Intranet case study by the numbers: H&R Block

H&R Block is the world’s largest tax services firm. Established in the 1950s, H&R Block is the largest non-food franchiser in the world. It has an equally impressive intranet case study. A fascinating business given there are some 90,000 people who work for...

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The ConocoPhillips Digital Workplace

The digital workplace is far more than the intranet; the intranet is a big component, and in many leading organizations, the hub or gateway to the greater digital workplace. In need of a clear definition, instead of the usual marketing babble of the marketplace I...

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Engaging staff, increasing intranet use

The purpose of an office intranet is to provide staff with the tools and information that they need to get the job done more quickly and easily. A successful intranet is one that meets the needs of employees such that they see the intranet as being an integral part of...

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Digital Workplace: Hype or Reality?

  The digital workplace is not an intranet on steroids, or a replacement of an intranet; or the next great enterprise portal, nor is it SharePoint. The digital workplace describes a work place of digitally interconnected tools used to get work done. It’s that...

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The mobile intranet & chat bots

Both mobile and chat bots have two common criteria: first, they practically don’t exist as elements of the intranet in today’s Fortune 500 organizations. And secondly, they are concepts that are mistakenly viewed as simply technology, rather than then game changers of...

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Intranet Design Fundamentals

An intranet is not a website. If redesigning an intranet was as easy as throwing together some new graphics, the work could be done by buying Microsoft Templates, much like PowerPoint. Many organizations, sadly, just turn the redesign over to a graphic designer or web...

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