Intranet Design: Less is More

"I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off," said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing....
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The intranet redesign process

The best intranets don't come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet...
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Strategic Intranet Design

An intranet is not a website. Employees are not consumers. Employees don’t shop or seek to be entertained on the intranet. They use the intranet far differently than they use the Internet. They want something very specific, as fast as possible, and then they’re gone....
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The Truth About The New SharePoint

Microsoft rules the enterprise technology market. Email, operating systems, office productivity tools (think Word and Office), and now the intranet, with Microsoft SharePoint. They don’t just want your business, they want to run your business, and own the digital...
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Intranet Content Management in a Social World

Your intranet is hungry for good content; but it’s awash in bad, stale content. Feeding the intranet ‘monster' once was a primary concern for corporate communications, but now it’s culling the dead and fallen. Old documents, unused team sites, poorly written titles,...
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Modernizing the Intranet

Contrary to popular belief, the intranet is not entirely obsolete. The average intranet needs a face lift, and a new technology platform, but the intranet is still seen as a critical communications and business process system in most organizations. However, the...
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The New SharePoint: SharePoint 2019

“At the center of digital transformation, isn’t technology, it’s people,” says Seth Patton, GM, for Microsoft Office 365 Product Marketing, opening up this year’s SharePoint Conference in Las Vegas. “It’s about fostering a culture of work and embracing workplace...
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7 Traits of A Winning Intranet (Part II)

Winning intranets tend to vary in look and feel, with different user experiences, applications, technology, and approaches to content and governance. And they should – every organization and culture is unique, and the intranet and digital workplace should reflect that...
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The Dirty Secret of Employees & The Digital Workplace

The intranet is a cost center; and so too are employees. It’s sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than...
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7 Traits of a Winning Intranet

A winning intranet is like a snow leopard; very rare, mysterious, and beautiful. Winning intranets are years in the making; building and enhancing slowly over time, supported by active executive champions and funding. Emphasis on executive support -- money follows the...

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How To Lead An Intranet Redesign Webinar

What are the important elements of an intranet design? How do you gain the funding needed to undertake a redesign of your intranet? Your intranet needs more than just a face-lift or new front-end look. Unfortunately, there are no one-size-fits-all intranets. Each one...

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Social business = social intranet

Imagine one of the big banks or manufacturers turning their corporate website into a social website, allowing readers to comment on press releases, or inviting users to rate executive bios? That would be amusing, but not realistic. A social business (referring to the...

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The New Social Intranet

The social intranet is nothing new, but advances in social computing, and a supporting cultural shift, has advanced the social intranet beyond the tired suspicion of being merely a fad. Social intranets, and collaboration tools (whatever the label), were never a fad,...

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Digital Workplace Content Lessons & Learnings

Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the...

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Great Intranets: Cisco, GoDaddy, Merck, PNM Resources

Great intranets come in many forms, and often look and feel different from one to another. There are, however, some common threads that link some of the great intranets: executive sponsorship, secure governance (and ownership), and great content, supported by solid...

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SharePoint 2019 & New Hub Sites

For the first time ever, Microsoft announced a timeline, albeit an approximate one, for expecting the next version of SharePoint. SharePoint 2019 will be rolled-out, with Office 2019, in preview form by mid-2018, with the full version not expected until the end of...

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