Digital Workplace Content Lessons & Learnings

Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the...
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2018 Digital Workplace & Intranet Global Forum @ Coca-Cola

The 2018 Digital Workplace & Intranet Global Forum is the 10th Annual conference, North America’s leading dedicated conference on the digital workplace, with a specialized focus on the design, governance and management of enterprise intranets and social intranets....
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Great Intranets: Cisco, GoDaddy, Merck, PNM Resources

Great intranets come in many forms, and often look and feel different from one to another. There are, however, some common threads that link some of the great intranets: executive sponsorship, secure governance (and ownership), and great content, supported by solid...
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SharePoint 2019 & New Hub Sites

For the first time ever, Microsoft announced a timeline, albeit an approximate one, for expecting the next version of SharePoint. SharePoint 2019 will be rolled-out, with Office 2019, in preview form by mid-2018, with the full version not expected until the end of...
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Big Changes for Office 365 (SharePoint Online) Intranets

SKYPE FOR TEAMS I lauded the launch of Microsoft Teams earlier this year when Redmond launched the service that could be a killer for Slack. Some thought that Teams couldn’t possibly survive or that it signalled the end of Yammer. Instead, Microsoft is doubling-down...
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Microsoft testing new intranet search, Bing for Business

Microsoft has begun testing a new intranet search, Bing for Business, in a greater effort to compete with Google. MS hopes this corporate Bing will also promote more use of Bing.com, a tall order given their competitor is referenced as a verb in day-to-day vernacular...
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Intranet content curation at Google

On the indexed Internet, there are more than 4.5 billion pages. Finding the most relevant content can be akin to finding a needle in a hay galaxy. “It’s not information overload. It’s filter failure,” says writer and futurist Clay Shirky. Google obviously helps find...
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Does Slack live up to the hype?

I cannot think of a digital workplace tool, since SharePoint, that has received so much attention and ink as Slack. It’s very popular, widespread and extremely hip, particularly with the media and technology pundits. Even Vanity Fair has dedicated some of its...
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Improving Intranet Search

The search engine sucks!” is the single-most common complaints we hear from employees (regardless of company and industry). Naturally, most immediately blame the search engine. They should blame themselves. "It was the number one thing that our associates (employees)...
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SharePoint 2010 is Dead

Death is coming to SharePoint 2010. Mainstream Support from Microsoft SharePoint ended nearly two years ago. More importantly, Extended Support will end in just three years. Once that happens, Microsoft will no longer provide security updates or non-security hotfix...

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Intranet benchmarking

Denmark’s premier intranet community and conference organizer, IntraTeam (arguably the World’s most active and advanced, certainly per capita) has launched an Intranet/Digital Workplace Self Assessment Benchmark. In truth, the tool has been around since 2005 and used...

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Great Intranets Begin with Governance

Great intranets are not built from the bottom-up; they are not populist, user-driven systems. The content can be, but the success of the intranet begins and ends in the executive suite, not the cafeteria. Employees should be at the center of the user experience, and...

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What’s New with the Social Intranet?

The social intranet has been quietly evolving. And counter to the predictions of some who dismiss the phenom as merely a fad (one naive "intranet consultant" decried it as a fad at a New York conference, to my face), social is becoming more and more pervasive. Most...

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Executives are killing the intranet

The average intranet is pathetic; it suffers from poor technology, awful, out-dated content, poor engagement, a terrible search engine, non-existent content governance, and a pathetic user experience that looks like a web brochure from the 1990s, or a screen full of...

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SharePoint Intranet Governance

Intranet governance details the ownership model (who owns and manages it), and the rules for creating pages and content (roles and responsibilities, and policies); SharePoint intranet governance is really no different than the standard intranet governance model,...

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Intranet crisis: IBM eliminates remote workers

According to various reports, IBM is eliminating remote workers in marketing, engineering, and other roles. The Register details some of IBM's plans in Big blues: IBM's remote-worker crackdown is company-wide, including its engineers. In the US, those that don't...

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Twitter rendered useless

An explosive start that even surpassed Facebook's stratospheric launch; highly-used by an incredibly engaged audience; simple, and free. What potential... spoiled. Twitter has become a nearly useless tool, overrun by chatter and incoherent missives of daily nonsense,...

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