"I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off," said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing....

The best intranets don't come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet...

An intranet is not a website. Employees are not consumers. Employees don’t shop or seek to be entertained on the intranet. They use the intranet far differently than they use the Internet. They want something very specific, as fast as possible, and then they’re gone....

Microsoft rules the enterprise technology market. Email, operating systems, office productivity tools (think Word and Office), and now the intranet, with Microsoft SharePoint. They don’t just want your business, they want to run your business, and own the digital...

Your intranet is hungry for good content; but it’s awash in bad, stale content. Feeding the intranet ‘monster' once was a primary concern for corporate communications, but now it’s culling the dead and fallen. Old documents, unused team sites, poorly written titles,...

Contrary to popular belief, the intranet is not entirely obsolete. The average intranet needs a face lift, and a new technology platform, but the intranet is still seen as a critical communications and business process system in most organizations. However, the...

“At the center of digital transformation, isn’t technology, it’s people,” says Seth Patton, GM, for Microsoft Office 365 Product Marketing, opening up this year’s SharePoint Conference in Las Vegas. “It’s about fostering a culture of work and embracing workplace...

Winning intranets tend to vary in look and feel, with different user experiences, applications, technology, and approaches to content and governance. And they should – every organization and culture is unique, and the intranet and digital workplace should reflect that...

The intranet is a cost center; and so too are employees. It’s sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than...