by Toby Ward | Feb 24, 2020
Tags: intranet, intranet case studies, intranet case study
The intranet is not a website; you can’t just Google an organizations intranet, and start surfing. Intranet case studies, good ones (not merely marketing pitches or advertorials) are rare, and at best offer a fleeting glance (a glance that is usually projected through rose color glasses). By definition, an intranet is privileged; it designed to […]
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by Toby Ward | Dec 11, 2019
Tags: HIRE A CONSULTANT, intranet agency, INTRANET CONSULTANT, INTRANET CONSULTING, intranet firm
Like intranets, not all intranet consultants are created equal. Building or redesigning an intranet requires a lot of work that usually requires months, or often, years. The average intranet redesign requires 12 to 18 months. Perhaps more in larger organizations (or much less if you choose a hosted, out-of-the box solution). Additionally, if you decide […]
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by Toby Ward | Oct 25, 2019
Tags: AI, chatbots, digital workplace strategy, email, intranet chatbot, Liberty Mutual intranet, Workgrid
To create a digital workplace strategy that improves the employee experience and supports overarching business goals, the first order of business (and by no means the easiest) is to identify the key stakeholders and assemble the right team for the initiative. If the thought of having to actually do that evokes images of herding cats, […]
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by Toby Ward | Oct 4, 2019
Tags: communications technology, digital workplace, employee communications, internal communications, intranet, technology for communicators
Corporate communications, according to the latest crowd-sourced definition on Wikipedia, ”is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favorable point of view among stakeholders on which the company depends.” Wrong. If this is your definition of corporate communications, you are failing as a communicator. The notion that […]
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by Toby Ward | Sep 24, 2019
Tags: content managment, digital workplace news, employee, employee news, internal communications, intranet news
Save time, save money – these are principal objectives of content management (and intranet news). In short, content management describes the process of easily creating, managing and publishing online content and intranet news with neither programming nor technical skills. Easy and effective content management is achieved through the deployment of a content management system (CMS) […]
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by Toby Ward | Jun 25, 2019
Tags: employee game, gaming, HR game, intranet, intranet game, Training game
The World’s largest employer is using an employee video game to attract and develop a new generation of managers. Spark City, Walmart’s new mobile management game, trains managers while they play. Modelled on popular mobile resource management games like Sims and Clash of Clans, Spark City challenges Walmart employees to run their departments like small businesses. […]
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by Toby Ward | May 25, 2019
Microsoft SharePoint has conquered the enterprise intranet. Although the conquest is never as bloody nor expensive as more invasive wars, such as those by the Mongols under Genghis Khan, intranet users are not always thrilled by the structure and usability of SharePoint under Gates Khan. Though not used for conquering, SharePoint is used by many communicators as the […]
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by Toby Ward | Apr 25, 2019
Tags: new social intranet, sharepoint, slack, social intranet, Teams
All-the-rage 10 years ago, collaboration on the social intranet is now part of the weekly work routine for most knowledge workers. The social intranet is at the hub of this collaboration and the underpinning technology continues to innovate and evolve. About 90% of intranets have some form of social component, be that instant messaging, discussion […]
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by Toby Ward | Feb 25, 2019
Tags: digital workplace podcasting, employee podcasting, intranet multimedia, intranet podcasting
Email is easy; newsletters and intranet home page news are par-for-the-course. But communications that that drives employee engagement are truly great. This is the impetus for CEOs, communications and intranet managers that are increasingly employing intranet podcasting as a way to engage employees. Podcasting is spreading like wildfire (Nielsen, 2018): 120 million Americans listened to a […]
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