by Toby Ward | Feb 25, 2019
Tags: digital workplace podcasting, employee podcasting, intranet multimedia, intranet podcasting
Email is easy; newsletters and intranet home page news are par-for-the-course. But communications that that drives employee engagement are truly great. This is the impetus for CEOs, communications and intranet managers that are increasingly employing intranet podcasting as a way to engage employees. Podcasting is spreading like wildfire (Nielsen, 2018): 120 million Americans listened to a […]
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by Toby Ward | Jan 31, 2019
Tags: digital workplace solution, intranet revolution, intranet software, intranet technology
The digital workplace is revolutionizing at high-speed; leading the charge is the intranet. The intranet is the gateway to employee tools, and all internal applications. From custom-built solutions to portals, and complete digital workplace solutions, intranet software solutions are changing the way we work, fed by trends in artificial intelligence (AI), social computing, and mobile access. […]
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by Toby Ward | Jan 10, 2019
Tags: information architecture, intranet content, intranet content managment, intranet information architecture
I can’t find anything! This is the number one ‘intranet’ complaint of most employees at most organizations, regardless of size, industry and geographic location. Notwithstanding the effectiveness of the search engine which, more often than not, is rated as being somewhere between ‘awful’ and ‘piss-poor,’ information architecture is often the top priority of most intranet […]
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by Toby Ward | Dec 12, 2018
Tags: intranet design, intranet redesign, intranet search, less is more
“I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off,” said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing. It’s a fantastic means of determining the collective opinion and […]
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by Toby Ward | Nov 20, 2018
Tags: intranet design, intranet design fundamentals, intranet redesign
The best intranets don’t come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet redesign ran 14 months. Eighteen to 20 months is […]
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by Toby Ward | Oct 25, 2018
Tags: digital workplace design, intranet design, intranet design fundamentals, intranet redesign
An intranet is not a website. Employees are not consumers. Employees don’t shop or seek to be entertained on the intranet. They use the intranet far differently than they use the Internet. They want something very specific, as fast as possible, and then they’re gone. No employee goes to the intranet to “see what’s happening” […]
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