The best intranets are all different: they look different, they run on different technology stacks, and they have different content, people and processes. However, there are some common ingredients that are common in each. In November, we hosted a very well-attended webinar (more than 100 corporations participated) on “The best intranets,” highlighting the best intranets […]
What makes a great intranet one of the best? In short, a lot. It requires a tremendous amount of intelligent work, planning, investment, and highly engaged executives and employees. But like an exceptional human being (insert your own election joke), none is perfect. In fact, if you have a terrible intranet, in all likelihood, it […]
H&R Block is the world’s largest tax services firm. Established in the 1950s, H&R Block is the largest non-food franchiser in the world. It has an equally impressive intranet case study. A fascinating business given there are some 90,000 people who work for the company every year, most in franchise-owned locations, and more than 80,000 […]
The digital workplace is far more than the intranet; the intranet is a big component, and in many leading organizations, the hub or gateway to the greater digital workplace. In need of a clear definition, instead of the usual marketing babble of the marketplace I define the digital workplace column (see Digital Workplace or Intranet?), […]
Cisco has had a great intranet for 20 years; not perfect, but one of the best on the planet. Last summer Cisco underwent some remarkable internal changes, including changes in the executive suite with a new CEO, and their internal network. Cisco ditched their home grown enterprise social network, and instead replaced it with Jive. […]
If your intranet sucks, then benchmarking successful intranets can help make the case for investing in a new one. But what do the best intranets on the planet look like? How do they measure success? How did they get there? The best intranets all look a little different, and employ different tools to different employee […]