“I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off,” said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing. It’s a fantastic means of determining the collective opinion and […]
An intranet is not a website. Employees are not consumers. Employees don’t shop or seek to be entertained on the intranet. They use the intranet far differently than they use the Internet. They want something very specific, as fast as possible, and then they’re gone. No employee goes to the intranet to “see what’s happening” […]
Microsoft rules the enterprise technology market. Email, operating systems, office productivity tools (think Word and Office), and now the intranet, with Microsoft SharePoint. They don’t just want your business, they want to run your business, and own the digital workplace. Now some 17-years-old, SharePoint continues to rapidly grow and infiltrate the enterprise: 200,000+ organizations use […]
“At the center of digital transformation, isn’t technology, it’s people,” says Seth Patton, GM, for Microsoft Office 365 Product Marketing, opening up this year’s SharePoint Conference in Las Vegas. “It’s about fostering a culture of work and embracing workplace trends.” Good to know that Microsoft gets it; the intranet is more about people and process […]
The intranet is a cost center; and so too are employees. It’s sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than employees? Maybe not a bad thing, per […]
Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the intranet. No one goes to the digital workplace because they […]