by Toby Ward | Oct 25, 2019
Tags: AI, chatbots, digital workplace strategy, email, intranet chatbot, Liberty Mutual intranet, Workgrid
To create a digital workplace strategy that improves the employee experience and supports overarching business goals, the first order of business (and by no means the easiest) is to identify the key stakeholders and assemble the right team for the initiative. If the thought of having to actually do that evokes images of herding cats, […]
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by Toby Ward | Jun 25, 2019
Tags: employee game, gaming, HR game, intranet, intranet game, Training game
The World’s largest employer is using an employee video game to attract and develop a new generation of managers. Spark City, Walmart’s new mobile management game, trains managers while they play. Modelled on popular mobile resource management games like Sims and Clash of Clans, Spark City challenges Walmart employees to run their departments like small businesses. […]
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by Toby Ward | Sep 25, 2018
Tags: #intranet #contentmanagement #CMS #intranetdesign #intranetwebinar
Your intranet is hungry for good content; but it’s awash in bad, stale content. Feeding the intranet ‘monster’ once was a primary concern for corporate communications, but now it’s culling the dead and fallen. Old documents, unused team sites, poorly written titles, no meta tags – all symptoms of a sick intranet suffering from acute, […]
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by Toby Ward | Jan 31, 2018
Tags: digital workplace, great intranets, intranet best practices, intranet sponsorship
The intranet is a cost center; and so too are employees. It’s sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than employees? Maybe not a bad thing, per […]
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by Toby Ward | Nov 20, 2017
Tags: bayer intranet, cigna intranet, digital workplace content, digital workplace lessons, digital workplace webinar, google digital workplace, Google intranet, INTRANET CONSULTANT, intranet design, intranet webinar
Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the intranet. No one goes to the digital workplace because they […]
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by Toby Ward | Sep 25, 2017
Tags: bing for business, linkedin, microsoft intranet, Office 365, sharepoint intranet
SKYPE FOR TEAMS I lauded the launch of Microsoft Teams earlier this year when Redmond launched the service that could be a killer for Slack. Some thought that Teams couldn’t possibly survive or that it signalled the end of Yammer. Instead, Microsoft is doubling-down on Teams and elevating it to a key service of focus […]
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