by Toby Ward | Mar 7, 2023
Tags: INTRANET CONSULTANT, INTRANET CONSULTING, intranet content management, intranet governance, intranet planning, intranet staff, intranet staffing
True intranet success requires a lot of work – usually measured in years. The dedication, rigor and resources required to build and maintain a successful intranet or a unified digital workplace are significant. And while a successful intranet does not necessarily require a lot of money per se, there are many facets that require attention, […]
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by Toby Ward | Jun 10, 2021
Tags: digital workplace governance, employee experience, employee experience governance, intranet design, intranet governance, intranet management, intranet ownership
It is easy to publish to a SharePoint intranet, and fast; in fact, too easy and fast, without proper intranet governance. Virtually anyone within an organization can create an intranet site, and publish pages, with little to no training, in seconds. This type of power and publishing comes at a cost, and intranet governance helps […]
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by Toby Ward | Nov 20, 2018
Tags: intranet design, intranet design fundamentals, intranet redesign
The best intranets don’t come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet redesign ran 14 months. Eighteen to 20 months is […]
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by Toby Ward | Jan 10, 2018
Tags: great digital workplace, great intranets, intranet governance, winning intranets, winning traits
A winning intranet is like a snow leopard; very rare, mysterious, and beautiful. Winning intranets are years in the making; building and enhancing slowly over time, supported by active executive champions and funding. Emphasis on executive support — money follows the chiefs, and it flows down from the executive suite. And without funding, and the executive sponsorship to ensure it, […]
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by Toby Ward | Nov 20, 2017
Tags: bayer intranet, cigna intranet, digital workplace content, digital workplace lessons, digital workplace webinar, google digital workplace, Google intranet, INTRANET CONSULTANT, intranet design, intranet webinar
Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the intranet. No one goes to the digital workplace because they […]
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by Toby Ward | Aug 9, 2017
Tags: content curation, Google intranet, intranet content curation, knowledge management
On the indexed Internet, there are more than 4.5 billion pages. Finding the most relevant content can be akin to finding a needle in a hay galaxy. “It’s not information overload. It’s filter failure,” says writer and futurist Clay Shirky. Google obviously helps find and filter out irrelevant content, but the ubiquitous search engine doesn’t […]
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