The average intranet is pathetic; it suffers from poor technology, awful, out-dated content, poor engagement, a terrible search engine, non-existent content governance, and a pathetic user experience that looks like a web brochure from the 1990s, or a screen full of boxes likely designed by a cold war engineer at gunpoint in some Eastern communist basement. […]
Intranet governance details the ownership model (who owns and manages it), and the rules for creating pages and content (roles and responsibilities, and policies); SharePoint intranet governance is really no different than the standard intranet governance model, though it does require some special attention with respect to site creation. SharePoint is appreciated for its simplicity of use […]
The intranet flounders, if not fails, when there is no clear ownership, or governance. Show me a successful intranet, and I guarantee it has a great owner, supported by clear intranet governance. Intranet governance details the ownership model, and the roles and responsibilities for anyone who contributes to the intranet. More often than not, the business […]
Intranet design is pretty stale; and most intranets tend to look alike. Intranet design isn’t the most imaginative business, but occasionally an innovator steps forth…. Enter IBM. IBM undertook a ‘galactic’ intranet redesign a few years ago. In fact, it was a departure for Big Blue to undertake a new design that was very ‘Apple’ […]
Your intranet sucks, but you’re not alone. The average intranet sucks, too. Well, I may sound a little harsh, but what would your reaction be if your child came home with a report card sporting a 53% average (C-minus, bordering on a D)? The preliminary data has been crunched from this year’s State of the […]
The great are great for a reason. And while It’s dangerous to merely copy others, much may be learned from examining the trails they’ve blazed. Having worked on well more than 100 intranets, and seen and examined many hundreds more, there are three key ingredients that make great intranets great: Superb, detailed governance Active executive […]