Leading an intranet redesign

An intranet redesign is like a political campaign – you might win, you might lose. And like a political campaign, an intranet redesign requires the support and vote of those that count – particularly senior management. It is possible to do a redesign without the support of senior management and eek out a minority victory, […]

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Why is the intranet so political?

The greatest barrier to intranet success is politics. Technology, budget, skill set are all secondary barriers. The intranet is a political football. Why is the intranet so political? Well, most intranets are still viewed as cost centers and they don’t grab the attention and focus of senior management. As such, the current state and evolution […]

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Intranet management is plural

The webmaster model is dead. Unless you’re a very small organization, argues intranet consultant and Step Two founder James Robertson, the intranet requires a team. Writing in his recent column Intranet managers must be managers James also argues that there has to be a dedicated ‘manager’ overseeing the intranet: An intranet ‘team’ of one is […]

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