by Toby Ward | Nov 10, 2011
Tags: IBM, intranet, intranet design, intranet redesing, plan, social intranet
A team of more than 40 IBM consultants have undertaken a massive redesign of IBM’s web properties: a galactic redesign that includes both the external website and internal intranet. The core objective: a Single design system that converges the intranet (W3) and Internet standards, incorporates reusable design patterns and evolves the design system through collaboration. […]
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by Toby Ward | Aug 2, 2010
(SAN ANTONIO, TX) Your employees demand a clean, white home page, with absolutely no scrolling. This is a fact, supported by dozens of employee focus groups, at dozens of leading, and medium size organizations in North America. I’ve heard the argument too many times, by too many pundits and design and usability experts, that there […]
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by Toby Ward | Apr 23, 2010
(GUEST POST) Business content comes from all over. Not only do companies aggregate structured and unstructured information from various sources in traditional Intranets, but also they're confronted with the handling of other content types such as blogs, microblogs, wikis, forums, micro feeds and profile pages. What's the name of the solution? The number of solutions […]
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by Toby Ward | Mar 20, 2009
Is your website or intranet organized and designed for your audiences to achieve the results that they want and you need? Prescient's Catherine Elder highlights some of the common audience challenges on a website or intranet: Senior staff want something to go on the home page, and then something else and something else and so […]
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by Toby Ward | May 23, 2008
Our collective ability to create web content far outpaces our ability to find and retrieve it in a timely manner. Though many organizations have adopted rules for classifying and categorizing content, web users continue to complain about poor usability and ineffective search. There are two popular approaches, one traditional, the other emerging, for categorizing […]
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by Toby Ward | Nov 27, 2007
Part art, but mostly science, information architecture should have little to do with best practices, and more to do with the needs of the target audience. In other words, leading companies with successful intranets don’t copy other intranets, they build their intranet and information architecture based on employee needs, preferences, and nomenclature. Read my full […]
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