Middle managers spend more than a quarter of their time searching for information necessary to their jobs, and when they do find it, it is often wrong, according to results of an Accenture study. The proliferation of different information sources within organizations was revealed by the survey as the most important reason why managing […]
A lot has been made of card sorting in developing site information architectures. In short, card sorting involves having users sort content into intuitive groups. Content categories or types are written on flash cards and users are encouraged to sort them according to their own intuitive preferences.
The number one employee complaint about the intranet is
“Visual appeal can be assessed within 50 milliseconds, suggesting that Web designers have about 50 milliseconds to make a good impression,” according to Dr. Gitte Lindgaard of Carleton University in a recent e-commerce Times article about a report published in the journal Behaviour & Information Technology. Personally, I think that there is far too […]
Most organizations are creating information and data faster than they can retrieve and use it effectively. Therefore organizing the information in a way that is easy to retrieve and use is tantamount to effective knowledge management. Easier said than done
Building and maintaining a site map or site index is, like on-site Search, fixing the symptom and not addressing the true problem,