I cannot think of a digital workplace tool, since SharePoint, that has received so much attention and ink as Slack. It’s very popular, widespread and extremely hip, particularly with the media and technology pundits. Even Vanity Fair has dedicated some of its oh-so-fashionable pages to the hipster app (Slack, The Group-Chat App Everyone Hates To Love…). […]
Employees may waste too much time on the intranet; social media wastes time; the Internet is a productivity drain. These are common refrains and concerns expressed by many executives, albeit the less educated ones, generally of an older generation, nearing or past retirement. And yet, employee productivity is a big concern. But doesn’t the social […]
The intranet is not a website; a social intranet is even more alien to its Web cousin. On the Web there’s an emphasis on entertainment, search engine optimization, and sales conversion. None of which is important on the intranet. Intranet design is not Web design. Firstly, it’s important to distinguish between design, and other elements of […]
“I no longer support the idea of home page news and features,” says Shel Holtz, Principal, Holtz Communications + Technology. “My opinion has changed 180 degrees in the past two years. Activity streams is where we are moving.” At Pitney Bowes, Corporate Communications was able to increase readership to intranet news articles by 300% by […]
It takes a highly engaging, collaborative intranet to be a great intranet. DIRECTV has an 80% participation rate on their social intranet that features active bloggers among their executive team, including the CEO, and CMO. In fact, more than a dozen DIRECTV executives blog on the corporate intranet. DIRECTV is one of the world’s leading […]
For all the talk on technology, particularly social and mobile technologies, an intranet is mostly people and process. And it is not a communications or IT project, it is a *business system* meant to support and enhance the entire organization including communications, IT, HR, etc. The focus must first be on governance — namely ownership, […]