I can’t find anything! This is the number one ‘intranet’ complaint of most employees at most organizations, regardless of size, industry and geographic location. Notwithstanding the effectiveness of the search engine which, more often than not, is rated as being somewhere between ‘awful’ and ‘piss-poor,’ information architecture is often the top priority of most intranet […]
Microsoft rules the enterprise technology market. Email, operating systems, office productivity tools (think Word and Office), and now the intranet, with Microsoft SharePoint. They don’t just want your business, they want to run your business, and own the digital workplace. Now some 17-years-old, SharePoint continues to rapidly grow and infiltrate the enterprise: 200,000+ organizations use […]
Your intranet is hungry for good content; but it’s awash in bad, stale content. Feeding the intranet ‘monster’ once was a primary concern for corporate communications, but now it’s culling the dead and fallen. Old documents, unused team sites, poorly written titles, no meta tags – all symptoms of a sick intranet suffering from acute, […]
Content is still king. If there was one over-arching lesson from the 2017 Digital Workplace & Intranet Global Forum is that content, in all its forms, should be the apple of any digital workplace manager’s eye. It’s what employees want, and why they visit the intranet. No one goes to the digital workplace because they […]
On the indexed Internet, there are more than 4.5 billion pages. Finding the most relevant content can be akin to finding a needle in a hay galaxy. “It’s not information overload. It’s filter failure,” says writer and futurist Clay Shirky. Google obviously helps find and filter out irrelevant content, but the ubiquitous search engine doesn’t […]
Harvard Business School conducted and ROI-engagement study that revealed for every 1% increase in employee engagement, the return on investment (ROI) for a social intranet increased 1000%. Small increases in employee engagement increase the value and ROI of the intranet, and increases corporate profitability. An “engaged employee” is one who is fully absorbed by and […]