Your intranet is hungry for good content; but it’s awash in bad, stale content. Feeding the intranet ‘monster’ once was a primary concern for corporate communications, but now it’s culling the dead and fallen. Old documents, unused team sites, poorly written titles, no meta tags – all symptoms of a sick intranet suffering from acute, […]
Winning intranets tend to vary in look and feel, with different user experiences, applications, technology, and approaches to content and governance. And they should – every organization and culture is unique, and the intranet and digital workplace should reflect that unique culture. There is no magic bullet or template for creating a winning intranet. A […]
I can’t find anything! This is the number one ‘intranet’ complaint of most employees at most organizations, regardless of size, industry and geographic location. Notwithstanding the effectiveness of the search engine which, more often than not, is rated as being somewhere between ‘awful’ and ‘piss-poor,’ information architecture is often the top priority of most intranet […]
Great intranets come in many forms, and often look and feel different from one to another. There are, however, some common threads that link some of the great intranets: executive sponsorship, secure governance (and ownership), and great content, supported by solid content management. A look at some of the great intranets on display at the 2017 […]
Microsoft has begun testing a new intranet search, Bing for Business, in a greater effort to compete with Google. MS hopes this corporate Bing will also promote more use of Bing.com, a tall order given their competitor is referenced as a verb in day-to-day vernacular (“I Googled that.”). One wonders what’s wrong with SharePoint search, the […]
The search engine sucks!” is the single-most common complaints we hear from employees (regardless of company and industry). Naturally, most immediately blame the search engine. They should blame themselves. “It was the number one thing that our associates (employees) said needed to be improved,” says Karen Downs, Intranet Program Manager for H&R Block. Ten years […]