by Toby Ward | Jun 10, 2021
Tags: digital workplace governance, employee experience, employee experience governance, intranet design, intranet governance, intranet management, intranet ownership
It is easy to publish to a SharePoint intranet, and fast; in fact, too easy and fast, without proper intranet governance. Virtually anyone within an organization can create an intranet site, and publish pages, with little to no training, in seconds. This type of power and publishing comes at a cost, and intranet governance helps […]
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by Toby Ward | Feb 24, 2020
Tags: intranet, intranet case studies, intranet case study
The intranet is not a website; you can’t just Google an organizations intranet, and start surfing. Intranet case studies, good ones (not merely marketing pitches or advertorials) are rare, and at best offer a fleeting glance (a glance that is usually projected through rose color glasses). By definition, an intranet is privileged; it designed to […]
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by Toby Ward | Oct 25, 2019
Tags: AI, chatbots, digital workplace strategy, email, intranet chatbot, Liberty Mutual intranet, Workgrid
To create a digital workplace strategy that improves the employee experience and supports overarching business goals, the first order of business (and by no means the easiest) is to identify the key stakeholders and assemble the right team for the initiative. If the thought of having to actually do that evokes images of herding cats, […]
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by Toby Ward | Jun 25, 2019
Tags: employee game, gaming, HR game, intranet, intranet game, Training game
The World’s largest employer is using an employee video game to attract and develop a new generation of managers. Spark City, Walmart’s new mobile management game, trains managers while they play. Modelled on popular mobile resource management games like Sims and Clash of Clans, Spark City challenges Walmart employees to run their departments like small businesses. […]
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by Toby Ward | Apr 25, 2019
Tags: new social intranet, sharepoint, slack, social intranet, Teams
All-the-rage 10 years ago, collaboration on the social intranet is now part of the weekly work routine for most knowledge workers. The social intranet is at the hub of this collaboration and the underpinning technology continues to innovate and evolve. About 90% of intranets have some form of social component, be that instant messaging, discussion […]
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by Toby Ward | Feb 25, 2019
Tags: digital workplace podcasting, employee podcasting, intranet multimedia, intranet podcasting
Email is easy; newsletters and intranet home page news are par-for-the-course. But communications that that drives employee engagement are truly great. This is the impetus for CEOs, communications and intranet managers that are increasingly employing intranet podcasting as a way to engage employees. Podcasting is spreading like wildfire (Nielsen, 2018): 120 million Americans listened to a […]
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