by Toby Ward | Oct 25, 2019
Tags: AI, chatbots, digital workplace strategy, email, intranet chatbot, Liberty Mutual intranet, Workgrid
To create a digital workplace strategy that improves the employee experience and supports overarching business goals, the first order of business (and by no means the easiest) is to identify the key stakeholders and assemble the right team for the initiative. If the thought of having to actually do that evokes images of herding cats, […]
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by Toby Ward | Jun 25, 2019
Tags: employee game, gaming, HR game, intranet, intranet game, Training game
The World’s largest employer is using an employee video game to attract and develop a new generation of managers. Spark City, Walmart’s new mobile management game, trains managers while they play. Modelled on popular mobile resource management games like Sims and Clash of Clans, Spark City challenges Walmart employees to run their departments like small businesses. […]
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by Toby Ward | Apr 25, 2019
Tags: new social intranet, sharepoint, slack, social intranet, Teams
All-the-rage 10 years ago, collaboration on the social intranet is now part of the weekly work routine for most knowledge workers. The social intranet is at the hub of this collaboration and the underpinning technology continues to innovate and evolve. About 90% of intranets have some form of social component, be that instant messaging, discussion […]
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by Toby Ward | Feb 25, 2019
Tags: digital workplace podcasting, employee podcasting, intranet multimedia, intranet podcasting
Email is easy; newsletters and intranet home page news are par-for-the-course. But communications that that drives employee engagement are truly great. This is the impetus for CEOs, communications and intranet managers that are increasingly employing intranet podcasting as a way to engage employees. Podcasting is spreading like wildfire (Nielsen, 2018): 120 million Americans listened to a […]
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by Toby Ward | Dec 12, 2018
Tags: intranet design, intranet redesign, intranet search, less is more
“I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off,” said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing. It’s a fantastic means of determining the collective opinion and […]
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by Toby Ward | Nov 20, 2018
Tags: intranet design, intranet design fundamentals, intranet redesign
The best intranets don’t come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet redesign ran 14 months. Eighteen to 20 months is […]
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