Email is easy; newsletters and intranet home page news are par-for-the-course. But communications that that drives employee engagement are truly great. This is the impetus for CEOs, communications and intranet managers that are increasingly employing intranet podcasting as a way to engage employees. Podcasting is spreading like wildfire (Nielsen, 2018): 120 million Americans listened to a […]
“I only use the intranet when I have a purpose. I go on to find something as quick as possible and then I’m off,” said an employee during an intranet focus group earlier today. Employee focus groups that test intranet design concepts and approaches are very revealing. It’s a fantastic means of determining the collective opinion and […]
The best intranets don’t come out of a box. Great intranets require a lot of work, and many months, if not years of planning and preparation. Case in point: the most recent Intranet Design Annual (NNG) featured 10 winning intranets; the average cycle for an intranet redesign ran 14 months. Eighteen to 20 months is […]
“At the center of digital transformation, isn’t technology, it’s people,” says Seth Patton, GM, for Microsoft Office 365 Product Marketing, opening up this year’s SharePoint Conference in Las Vegas. “It’s about fostering a culture of work and embracing workplace trends.” Good to know that Microsoft gets it; the intranet is more about people and process […]
The intranet is a cost center; and so too are employees. It’s sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than employees? Maybe not a bad thing, per […]
A winning intranet is like a snow leopard; very rare, mysterious, and beautiful. Winning intranets are years in the making; building and enhancing slowly over time, supported by active executive champions and funding. Emphasis on executive support — money follows the chiefs, and it flows down from the executive suite. And without funding, and the executive sponsorship to ensure it, […]