Usability

Smell the intranet scent

What is intuitive to one person is not necessarily intuitive to another. Better put, where I might look for information amongst navigation menu headings on a site is not necessarily where another would look.   For example, there

The Amazon Lesson

Amazon.com is not a model for site design, layout and usability. In these areas, it fails many tests. When I told this to the audience of some 300 at last month