Great intranets are not built from the bottom-up; they are not populist, user-driven systems. The content can be, but the success of the intranet begins and ends in the executive suite, not the cafeteria. Employees should be at the center of the user experience, and the end content, but the intranet should reflect and support […]
There is no more critical ingredient for an intranet than governance. Without good governance—which is to say, good management and policies regarding intranet usage—no intranet can realize its full potential. The question of intranet governance is indispensable to companies trying to create networks that foster a culture of openness and transparency, while maintaining appropriate online […]