by Toby Ward | Jun 18, 2014
Tags: IBM, intranet, intranet case study, intranet design, intranet redesign, social intranet
Intranet design is pretty stale; and most intranets tend to look alike. Intranet design isn’t the most imaginative business, but occasionally an innovator steps forth…. Enter IBM. IBM undertook a ‘galactic’ intranet redesign a few years ago. In fact, it was a departure for Big Blue to undertake a new design that was very ‘Apple’ […]
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by Toby Ward | May 28, 2014
Tags: DIRECTV, intranet, intranet case study, jive, social intranet, social network
It takes a highly engaging, collaborative intranet to be a great intranet. And a highly engaged workforce, led by a very active executive team that not only believes in and talks social, but walks social too. DIRECTV, which has since announced a merger with AT&T, is one of the world’s leading providers of digital television […]
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by Toby Ward | May 1, 2014
Tags: cisco intranet, intranet case study, social intranet, webinar
Part II of a four part series on great intranets. The Cisco intranet, called Cisco Employee Connection (CEC), is now 20 years old, and supports a workforce of more than 100,000 (75,000 full-time employees plus contractors). “The intranet connects everyone to everything, from employee services tools such as HR benefits, IT support and workplace resources […]
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by Toby Ward | Apr 2, 2014
Tags: change management, IABC, sharepoint intranet, social intranet
Sometimes you get what you pay for, but money alone is not a panacea. While the adoption of enterprise social media continues to grow, these tools continue to be poorly deployed and adopted, particularly behind the firewall on the corporate intranet. Executives are not happy, employees are less than thrilled and communications and social media […]
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by Toby Ward | Mar 25, 2014
Tags: Communications, intranet case study, intranet design, intranet study, social intranet
For all the talk on technology, particularly social and mobile technologies, an intranet is mostly people and process. And it is not a communications or IT project, it is a *business system* meant to support and enhance the entire organization including communications, IT, HR, etc. The focus must first be on governance — namely ownership, […]
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